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What does it mean to close a test?

By | 2016-10-21T14:46:20-07:00 October 21st, 2016|

A patient test can be closed for a variety of reasons. The purpose of closing a test is to cancel it from being completed. A test that has been performed and billed, cannot be closed. CSR’s and Account Users can close a test. A test can always be reopened by a CSR.

Where can I find the test ID?

By | 2016-10-21T14:44:25-07:00 October 21st, 2016|

At the top right of the window, the “Test Type” and “Test ID” will be displayed. The Test ID is a 10-digit number. Note, the Test ID is different than the Patient ID. The Order Date and Test Status are also visible here.

How do I add a test?

By | 2016-10-21T14:44:03-07:00 October 21st, 2016|

The account user (DME or physician office) logs into their account and adds the test and then uploads any supporting documentation (AOB / PWO). The user then faxes the supporting documents to Vitalistics, and the test is created.